Terms of service

Welcome to Scoop Whole Beauty UAE, operated by Scoop Wholefoods General Trading LLC. By accessing or using our website, you agree to be bound by these Terms of Service.

1. General Terms

These Terms govern your use of our website and services. By purchasing from Scoop Whole Beauty UAE, you agree to comply with all applicable laws and regulations of the United Arab Emirates.

We reserve the right to update or modify these Terms at any time. Changes take effect upon posting.

2. Eligibility

You must be at least the age of majority in your country of residence to use this website.

You may not use our products for any unlawful or unauthorised purpose.

3. Products & Pricing

All prices are listed in AED and include applicable taxes unless otherwise stated.

We make every effort to ensure accuracy of product descriptions, images, and pricing, but errors may occur. We reserve the right to correct errors and cancel orders if necessary.

4. Payments

We accept online payments using Amex, Visa and MasterCard debit/credit cards, Apple pay & Google pay in AED.

Payment transactions are secure and encrypted.

5. Shipping & Delivery

Delivery is currently available within the UAE.

Delivery timelines and charges are outlined during checkout.

We are not responsible for delays caused by circumstances beyond our control.

6. Returns & Refunds

Returns and refunds are governed by our Returns & Refund Policy, which forms part of these Terms.

7. Intellectual Property

All content on this website including text, images, branding, logos, and product designs is the property of Scoop Whole Beauty or its licensors.

You may not reproduce, copy, or use any content without prior written consent.

8. Limitation of Liability

To the fullest extent permitted by law, Scoop Wholefoods General Trading LLC shall not be liable for any indirect, incidental, or consequential damages arising from use of the website or products.

Our total liability shall not exceed the amount paid by you for the product in question.

9. Prohibited Use

You agree not to:

  • Use the site for unlawful purposes

  • Attempt to breach website security

  • Misuse intellectual property

  • Disrupt site functionality

Violation may result in termination of access.

10. Governing Law

This website will not deal with or provide services to OFAC sanctioned countries.

These Terms are governed and construed in accordance with the laws of the United Arab Emirates.

11. Contact Information

Scoop Whole Beauty UAE
Scoop Wholefoods General Trading LLC
GF-21, Springs Souk, Al Thanayah Fourth, Dubai, UAE
📞 +971 58 551 6802
📧 hello@scoopwholebeauty.ae